Explanation: This message shows up when a user changed their password or Meta ended the session for security reasons. Old connections become invalid, so no unauthorized access is possible anymore.
Recommendation: Please refresh the connection once in the profile group menu "Linked Platforms".
Explanation: The app does not have the required permissions to access the desired content or features. This often happens after changes in platform settings or if permissions weren't confirmed.
Recommendation: Please check all permissions for Lomavis on Facebook (see here: Are permissions for Lomavis set correctly). After that, you need to refresh the connection in the profile group menu "Linked Platforms."
Explanation: This message shows up when a user has changed their password or Meta ended the session for security reasons. Old connections become invalid, so no one can get in without permission.
Recommendation: Please check for any notifications or security alerts in the respective platform app. Afterwards, you need to renew the connection in the profile group menu under “Linked Platforms.”
Explanation: This message pops up if an Instagram account is temporarily deactivated, permanently deleted, or restricted by Meta. In that case, you can't do any API actions like posting or fetching data until the account is active again.
Recommendation: Please check your Instagram account for any restrictions or bans. Then, you'll need to renew the connection in the profile group menu under “Linked Platforms.”
Explanation: This error shows up if the Instagram account isn’t a Business or Creator profile. Only these accounts can be managed with the Meta API—regular personal accounts don’t support insights or auto posting features.
Recommendation: Please switch your Instagram account to a Business or Creator account. Then, renew the connection in the profile group menu under “Linked Platforms.”
Explanation: This error happens when your Facebook account doesn’t have the necessary page roles (administrator, editor, or moderator). Additionally, Meta sometimes needs active Two-Factor Authentication (2FA) on some business accounts. If you don’t meet these requirements, access to the page gets blocked.
Recommendation: Please make sure you have the administrator role on the Facebook page in question and that Two-Factor Authentication is turned on. After that, you need to renew the connection in the profile group menu under “Linked Platforms”.
Explanation: You’ll see this message when Instagram thinks an activity is suspicious or looks spammy. Meta will temporarily block some actions to help keep their community safe from abuse. This usually affects automated or really frequent posts.
Recommendation: Please check the affected Instagram account directly in the Instagram app. If your content got marked as spam by mistake, you can appeal in the app. Afterward, you need to refresh the connection in the profile group menu under “Linked Platforms”.
Explanation: Instagram allows up to 25 posts per account within 24 hours through the Content Publishing API. This limit helps prevent spam and keeps the platform stable. If you hit the limit, Meta blocks any more posts.
Recommendation: Please wait 24 hours before publishing new posts. After that, you'll need to renew the connection in the profile group menu under “Linked Platforms”.
